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Stonesgro
Posts: 6
Member Since: ‎09-22-2011
Message 1 of 2 (91 Views)

Envy 17 LW900av USB 4 of 4 DEAD Device Mgr says " working properly"

[ Edited ]

i have upgraded everything except rubber feet.

 

fresh install from recovery discs and

been to individual component manufacturers for upgrades...

may work momentariarly in a rebuild then gone............... anybody have any ideas?

HP Support Agent
TwoPointOh
Posts: 4,165
Member Since: ‎08-31-2013
Message 2 of 2 (60 Views)

Re: Envy 17 LW900av USB 4 of 4 DEAD Device Mgr says " working properly"

Hi Stonesgro. I am not sure why the USB ports are not working in your notebook, especially after replacing hardware. The troubleshooting for this issue it outlined in these documents. Just pick the one specific to your operating system.

Troubleshooting USB Connections (Windows 7)
Troubleshooting USB Connections (Windows 8)

TwoPointOh
I work on behalf of HP



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