This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Memory Upgrade (58 Views)
Reply
Honor Student
fizix
Posts: 2
Registered: ‎10-15-2009
Message 1 of 2 (58 Views)

Memory Upgrade

have an hp g62-340us - upgraded ram to 8gb system recognizes 8gb but say only 3.7 is usable - why?

 

use windows 7 home premium

Please use plain text.
Honor Student
SaNDR_b
Posts: 2
Registered: ‎04-12-2012
Message 2 of 2 (46 Views)

Re: Memory Upgrade

Do you have 32 bit of a 64 bit operating system?

If it's 32 bit you have to upgrade to 64 bit and all of it will work.

Please use plain text.