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02-23-2012 04:02 AM
I am at my wits end trying to repair my mother-in-laws Compaq Presario CQ61-401SA !! She had a major crash on her HDD which could not be recovered, so after buying a new one and the recovery disks from HP here is where I am.
I have installed the new HDD. I have recovered the sytem software and Windows 7 64-bit. I installed all windows updates, and installed her own software, mail etc, and restored her files I had backed up. I then, quite pleased with myself took the Notebook back to her, but when we installed Skype, we discovered no sound ! I have tried upgrading the drivers and notebook bios, but still nothing. I have tried the WIndows Troubleshooter and the HP troubleshooting but there is still no sound !
I have taken the machine back to factory state again, without any extra software or files, and still cannot get a sound from the machine ! If i power the machine and repeatedly press a key, the speaker beeps, so i know it is working ! HELP HELP HELP !
Yours frustratingly Bobpg69 !