This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Officejet Pro 8500A- ADF alignment (249 Views)
Reply
Student
yanieto
Posts: 1
Registered: ‎02-02-2012
Message 1 of 2 (249 Views)

Officejet Pro 8500A- ADF alignment

My printer had a paper jam while I was scanning receipts through, and upon pulling the paper out, the rollers/feeder/ADF popped out of alignment.  The blue plastic piece is now on top of the two roller, rather than in between them.  I am having trouble finding a good diagram of exactly how the roller system is supposed to look, and a diagram of how to take apart and put together the rollers.  Does anyone have access to a good "fix it yourself" manual?

thanks for your time and advice!

Please use plain text.
Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 2 of 2 (227 Views)

Re: Officejet Pro 8500A- ADF alignment

hi there, 

 

this article has some good information on clearing paper jams. Let us know if it helps.

 

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Please use plain text.