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Re: What's the fix for Product Information not valid on Presario CQ57-308TU (702 Views)
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Tengo Student
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Tengo
Posts: 1
Registered: ‎05-03-2012
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What's the fix for Product Information not valid on Presario CQ57-308TU

‎05-03-2012 08:29 PM

Product Information not valid

The following product information programmed into the system board is missing

1.System Board (00A) – Product name
2.System Board (00A - Product serial number
3.System Board (00a) – Product number

 

Enter – continue startup

More information visit:www.hp.com\techcenter\startup.

 

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Dean Dean
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Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
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Re: What's the fix for Product Information not valid on Presario CQ57-308TU

‎05-04-2012 06:56 AM

Hi,
Please contact with HP. This values may be restored only in HP service. 

How to do it? Check the link below and choose your country:
Contact HP Worldwide

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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exchemist Top Student
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exchemist
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Registered: ‎09-25-2011
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Re: What's the fix for Product Information not valid on Presario CQ57-308TU

‎06-24-2012 07:28 AM

My laptop was never in for repair. Just happened when 1 year old. DV7-3160 from Microcenter. Was sold to me as new not refurbished.
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