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Wireless Module not supported (413 Views)
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Top Student
jpaliwod
Posts: 11
Registered: ‎12-02-2011
Message 1 of 4 (413 Views)
Accepted Solution

Wireless Module not supported

Hi everyone,

 

Just flashed my BIOS and nearly to cry. Laptop has restarted and comes up with a message on blackscreen: 

 

Wireless module not supported

 

The system has deteced a wireless module installed in the system is not supported. System halted. Please remove device and restart.

 

WLAN Module ID (702)

 

For more information, please visit www.hp.com\go\techcenter\startup.

 

I can't get into the BIOS I can't do anything. Even when press ESC this message comes up. 

 

Please any can help?

 

Best Regards,

Jacob

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Associate Professor
pepe999
Posts: 2,483
Registered: ‎03-09-2010
Message 2 of 4 (400 Views)

Re: Wireless Module not supported

Hi,

That message means that the wireless adapter is not supported by the whitelist. I would remove the adapter, connect to the internet by an ethernet cable and download not the latest but the last working BIOS and flash it again. Then install the adapter back. If this won't work, you might be able to modify the BIOS (I have done it) so any wifi card will work..

Pavilion DV6-2060ea
HP Touchpad provided by HP
Currently on Sabayon Mate 11

*Please, click "Accept as solution" when you think that your problem has been solved!*
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Top Student
jpaliwod
Posts: 11
Registered: ‎12-02-2011
Message 3 of 4 (388 Views)

Re: Wireless Module not supported

Thank you, just contacted HP customer service to make sure I will not lose my warranty, and fixed it by myself. :-)
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Student
smitty0725
Posts: 2
Registered: ‎12-23-2012
Message 4 of 4 (125 Views)

Re: Wireless Module not supported

hey man can you walk me through what you did? i just replaced the motherboard in my laptop and got the same exact error message.
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