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Honor Student
cj_liz-529
Posts: 4
Member Since: ‎05-17-2014
Message 1 of 6 (124 Views)

cant update to windows 8.1

my computer will not let me upgrade to the new windows 8.1.

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banhien
Posts: 33,204
Member Since: ‎01-29-2009
Message 2 of 6 (119 Views)

Re: cant update to windows 8.1

Hi,

 

What is the error message ? You HAVE TO apply all Windows 8 updates before you can upgrade to Windows 8.1. Please run Windows 8 updates first.

 

Regards.

BH
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Honor Student
cj_liz-529
Posts: 4
Member Since: ‎05-17-2014
Message 3 of 6 (117 Views)

Re: cant update to windows 8.1

i already have windows 8 downloaded

Honor Student
cj_liz-529
Posts: 4
Member Since: ‎05-17-2014
Message 4 of 6 (116 Views)

Re: cant update to windows 8.1

Update for Windows 8 for x64-based Systems (KB2938459)

this is what will not install

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banhien
Posts: 33,204
Member Since: ‎01-29-2009
Message 5 of 6 (111 Views)

Re: cant update to windows 8.1

Hi,

 

Please try:

 

   http://askquestions.in/windows-8-security-update-kb2875783-fails-with-error-code-8007371b

 

Good luck

BH
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Honor Student
cj_liz-529
Posts: 4
Member Since: ‎05-17-2014
Message 6 of 6 (91 Views)

Re: cant update to windows 8.1

no where over there can help me 

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