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gran78
Posts: 1
Member Since: ‎05-20-2014
Message 1 of 2 (80 Views)

history files

I am very angry with HP as you no longer deem it necessary to remind customers to clean print head when the printer stops printing.  Because of this I have replaced a printer that probably did not need to be replaced.  The new printer also did not print but a grandson found the problem, very simply clean printer head!  While trying to use the new printer I lost a receipt that cannot be recaptured, I see you have  a history file, can I find this document.

Associate Professor
PeerOne
Posts: 2,166
Member Since: ‎06-05-2012
Message 2 of 2 (66 Views)

Re: history files


gran78 wrote:

I am very angry with HP as you no longer deem it necessary to remind customers to clean print head when the printer stops printing.  Because of this I have replaced a printer that probably did not need to be replaced.  The new printer also did not print but a grandson found the problem, very simply clean printer head!  While trying to use the new printer I lost a receipt that cannot be recaptured, I see you have  a history file, can I find this document.


This is a user forum not the HP support site. One needs to remember this when posting here. HP shouldn't need to remind one that maintenance is part of a printer or laptop ownership and one needs to read and understand the user and care manuals for their product.

1.--First Follow These Help Links -----
Not sure on how to post help click on the following link.
First Time Here? Learn How to Post and More
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2.--For Recovery Disc Orders Only---
Obtaining HP Recovery Discs or an HP USB Recovery Drive
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Read this before ordering your Recovery Discs! (US and Canada Only)
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Creating Recovery Discs or Saving a Recovery Image to a CD/DVD/USB Flash Drive (Windows 7)
3.---------Model Identification-------------
How Do I Find My Model Number or Product Number?
4.---------------US (EN) -------------
HP Support - Software & Drivers

5.------------------------------------------
Restoring the BIOS
6.------------------------------------------
Boot Device Options (F9)
7.-----------HP Beep Codes------------
HP BIOS Beep Codes
Computer Does Not Start and Emits an LED or Beep Code
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