This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

i replaced hard drive then used recovery disks , but not working (183 Views)
Reply
Student
crtfyd
Posts: 2
Registered: ‎03-28-2012
Message 1 of 4 (183 Views)

i replaced hard drive then used recovery disks , but not working

i replaced hard drive with new one then used recovery disks , but  its not working.  laptop HP g62 64 bit with W7

Please use plain text.
Distinguished Professor
ManjunathTech
Posts: 2,984
Registered: ‎01-21-2012
Message 2 of 4 (178 Views)

Re: i replaced hard drive then used recovery disks , but not working

Hi

 

Please boot unit to Bios using F10 key once unit is powered on go to Diagnostics check if the Hard Drive is getting detected. If not getting detected reseat the HDD & check if not issue with HDD & Solt of HDD.

 

If the HDD is getting detected under Bios please run the HDD test check if that passed.

 

Then under system configaration change the Boot order to CD/DVD to be First.

 

Insert the CD restart the unit or press Esc Button unit should detect the RCD in drive and give you the recovery option still does not work issue with DVD/HDD.

 

Let us know how it goes!

*Although I am an HP employee, I am speaking for myself and not for HP.
*Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button. Thanks!

 

Regards

Manjunath

 

 

Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
Please use plain text.
Student
crtfyd
Posts: 2
Registered: ‎03-28-2012
Message 3 of 4 (171 Views)

Re: i replaced hard drive then used recovery disks , but not working

thanks, did all that, and still nothing.  Even had a tech at staples try different ways. I ordered factor recover disks now.  the concesus is that the disks I made when I first got the laptop SOMEHOW are bad.  Recovery disks are useless.  Thanks for your time.

Please use plain text.
Student
AnDRoo303
Posts: 1
Registered: ‎01-14-2013
Message 4 of 4 (42 Views)

Re: i replaced hard drive then used recovery disks , but not working

Hi,

 

I purchased a new HDD to replace the one i had that was imminently crashing (SMART failur 301 i think). So i purchased the Seagate Momentus XT (ST95005620AS) 500GB 7200RPM 32MB Cache 2.5" Solid State Hybrid Drive.

 

So I performed a system reset, and while it went through all the DVDs, whenever the laptop restarts it hangs at a black screen. So I rebooted using the recovery discs again and now it gives me the option of doing everything else (ie. pulling files, etc. etc.).  Sadly, whenever i restart the computer it comes back saying that there is no bootable disk or drive.

 

I also tried looking around the BIOS but i couldn't find anywhere it would say it was detected. I ran all the tests and they came back 100%.

 

Thoughts?

Please use plain text.