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laptop Adaptor/ charger replacement (167 Views)
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Honor Student
Srikanth1
Posts: 4
Registered: ‎06-25-2012
Message 1 of 7 (167 Views)

laptop Adaptor/ charger replacement

Hi...i had a problem with my charger. 

Product Name: HP Pavilion g6-1c77nr Notebook PC.

please, let me know that replacement is applicable for this model or not? if there is a replacement how can i do that?

 

Thank u

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erico
Posts: 19,434
Registered: ‎01-07-2009
Message 2 of 7 (164 Views)

Re: laptop Adaptor/ charger replacement

If your notebook is still within the one year standard warranty, that is a warranty replacement item.

Check your notebook's warranty status.

 

If not in warranty a replacement power adapter/charger can be bought from online vendors ( Amazon.com and others) at a very reasonable price.



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Honor Student
Srikanth1
Posts: 4
Registered: ‎06-25-2012
Message 3 of 7 (151 Views)

Re: laptop Adaptor/ charger replacement

[ Edited ]

thanks for the solution.... but my problem is not completely resolved. i got my pc from US in dec'2011. so, my pc is in still warranty.But it indicates wrong in the above warranty validation form.
details:
Product Model: QE064UAR
Product Name: HP Pavilion g6-1c77nr Notebook PC
Product Serial Number: 5CG13601B3
the problem is i don't have any proof of purchase that contains the date of my purchase. and i made purchase on my friends name.

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Honor Student
Srikanth1
Posts: 4
Registered: ‎06-25-2012
Message 4 of 7 (149 Views)

Re: laptop Adaptor/ charger replacement

[ Edited ]

sorry, i bought my product in dec'2011

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erico
Posts: 19,434
Registered: ‎01-07-2009
Message 5 of 7 (141 Views)

Re: laptop Adaptor/ charger replacement


Srikanth1 wrote:

thanks for the solution.... but my problem is not completely resolved. i got my pc from US in dec'2011. so, my pc is in still warranty.But it indicates wrong in the above warranty validation form.
details:
Product Model: QE064UAR
Product Name: HP Pavilion g6-1c77nr Notebook PC
Product Serial Number: 5CG13601B3
the problem is i don't have any proof of purchase that contains the date of my purchase. and i made purchase on my friends name.


Did you register it in your name when you set up the notebook?

 

The adapters are not very expensive if you shop wisely online. Just do a search with the power adapter's part number as the search term.



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Honor Student
Srikanth1
Posts: 4
Registered: ‎06-25-2012
Message 6 of 7 (137 Views)

Re: laptop Adaptor/ charger replacement

i registered it on my name..

 

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erico
Posts: 19,434
Registered: ‎01-07-2009
Message 7 of 7 (132 Views)

Re: laptop Adaptor/ charger replacement

Then perhaps you can ask your friend for a copy of the receipt and a bill of sale that shows transfer of ownership to you.  Call HP and ask them what you will need to do.

 

It ican be difficult when a notebook is purchased in a coutry other than the one it is used in. 



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**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
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