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08-02-2012 02:34 AM - edited 08-02-2012 02:35 AM
Could you show me screenshotwith the HP wireless assistant cause it looks then your problem may be already solved. I would like to check this.
08-02-2012 10:22 AM - edited 08-04-2012 11:42 AM
How about running System Health Check report?
System > Performance & Tools > Advanced > Generate System Health Report
All the Bluetooth data is in this report in a working system: the ids, Bluetooth description name, ConfigMangerErrorCode, even the hardware addresses of all devices .. it would prove definitively what is in that box.
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08-02-2012 10:39 AM
Control Panel -> Device Manager
Right click each device with yellow exclamation mark ( ) and choose ' Properties '. Next select ' Details ' tab, use the dropdown selector to choose Hardware Ids and paste all the values from there to the next reply. This way I will be able to find out which drivers you need.
Below you've got example how to do it:
08-03-2012 01:48 AM
did you mean like this ?
i copy it from Device Manager -> other device -> Bluetooth Peripheral Device-> Details tab -> Property option -> Hardware Ids and Value
08-03-2012 04:22 AM
Right click each of this device with yellow exclemation mark and choose ' Uninstall '.
Restart the system and check the result. There is a chance that this simple solution will fix this.
I suspect that the driver which was installed before the Bluetooth module was activated did not detect that it need to install drivers for both things.
08-04-2012 09:03 AM
Uninstall the current Bluetooth module driver and restart system
Uninstalling Software in Windows 7
Download and install the Broadcom 2070 / 20702 Bluetooth driver from here.