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02-26-2012 12:23 AM
I HAVE INSTALLED NORTON ANTI VIRUS AND COMPUTER WENT CRAZY
RESTORED TO FACTORY SETTINGS BUT LOST MICROSOFT OFFICE 2010 WHICH WAS PRE INSTALLED
HOW DO I GET IT BACK
PLEASE NOTE I AM NOT VERY COMPUTER LITERATE SO SIMPLE ANSWERS PLEASE
MODEL HP G72b02SA
02-27-2012 10:56 AM
Your only course of action to get it back on would be to purchase a Retail copy of Microsoft Office or use a free, alternative office suite
I am an HP employee.
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