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The product you have seems to be a commercial printer. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You may find the Commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-
You can also take a look at this article for information regarding this product:
http://h20000.www2.hp.com/bizsupport/TechSupport/H
Hope this helps!
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