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fabulliani
Posts: 1
Member Since: ‎06-16-2014
Message 1 of 2 (101 Views)

5520 wont print black ink

can someone please help me with this issue..  my 5520 wont print black.. it prints color ok and it also prints grey  it just wont print black it stopped working after i replaced the cartridge..  i then replaced the black one a second  time and it still doesnt work.. i have tried all of the cleaning suggested and  have also cleaned the vent but it looked  as as picture and it still doesnt  print black.. please help i cant afford  new printer  and i cant afford to buy  ink   ...help!!!!

Regents Professor
Ciara_B
Posts: 6,318
Member Since: ‎11-27-2009
Message 2 of 2 (75 Views)

Re: 5520 wont print black ink

As this is a 5520 I would advise calling HP Support, even if you're out of warranty, as you may require a replacement printer

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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