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Sorry to learn if that you are having this issue;
Is the cartrigde HP OME Original manufacturer equipment?
If that is the case check what is cover in the warranty. Click here and other info GO HERE
Let me know if I can be of further assistance I will do my best to help you.
Hope this answer your question;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! 
