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02-22-2012 01:50 PM
6500a plus printer. i can copy in "black" only using the setting for black on the computer control panel. When printing from personal files or internet, I can't find the "black" selection under print options. Suggestions? Workaround?
02-23-2012 10:34 AM
- Try cleaning the printhead
- If that doesnot work Remove and reinstall the cartridge ELSE
- Unplug the power cord from the product, and wait 20 seconds
- Press and hold # and 3 while plugging in the power cord to the product.
- Release the buttons after the product starts up. The product will now be reset to factory defaults.