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Honor Student
rayren
Posts: 3
Member Since: ‎03-08-2014
Message 1 of 10 (293 Views)

6510 no black

allready posted a question, no help what so ever.

lots of people have issues with this (and pardon me) lousy printer.

spend lots of euro on original inkt.

done all things mentioned.

NO BLACK and allready losy color print with , yes again ....new cardridges.

 

does anyone have a working solution for this problem.

i see a lot of .... check your inbox, and problem fixed.

 

my printer is out off waranty.... just to let you know.

 

My question to a admin:

 

whats wrong with these printers.

used hp for 14 years now never had a worse product like this before.

 

 

 

Tutor
Mimofitz
Posts: 6
Member Since: ‎06-18-2014
Message 2 of 10 (265 Views)

Re: 6510 no black

Nothing works, this printed is going in the bin!

Regents Professor
Ciara_B
Posts: 6,263
Member Since: ‎11-27-2009
Message 3 of 10 (248 Views)

Re: 6510 no black

@rayren

I'm going to send you a private msg (check out envelope at top right)

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Tutor
Mimofitz
Posts: 6
Member Since: ‎06-18-2014
Message 4 of 10 (240 Views)

Re: 6510 no black

I don't know what or who solved the problem but my printer is now working! Thanks to all for trying to cure it.

Honor Student
dkilgore11
Posts: 2
Member Since: ‎06-02-2014
Message 5 of 10 (224 Views)

Re: 6510 no black

what worked???

I still have the problem and I rec'd a message from HP Help on 6/13 asking for info and I supplied but heard nothing back. Still same problem

 

HP Support Agent
MissTeriLynn
Posts: 3,639
Member Since: ‎09-03-2013
Message 6 of 10 (204 Views)

Re: 6510 no black

Hi dkilgore11,

 

I'm sorry to hear that you didn't get a response, but I will certainly do my best to help get this resolved!

 

I have sent you a private message. If you are not sure how to check your forum messages this post, has instructions :smileyhappy:

Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster :smileyhappy:
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!


**MissTeriLynn**
I work on behalf of HP
Top Student
pterodactyl711
Posts: 1
Member Since: ‎06-25-2014
Message 7 of 10 (191 Views)

Re: HP Officejet 4620

Like so many of you, I've spent well over an hour (and countless black-free pages) trying to get my printer to print BLACK.  Well, I may have a solution.  It's a mechanical problem -- the round screen, directly below the ink cartridge, appeared  clogged when viewed with a focused flashlight.   I simply wiped my clean index finger several times over the screen, washing my finger with water each time and thoroughly drying it with every swipe.  I then used the "clean head" procedure as outlined by HP.  Voila! 

Honor Student
rayren
Posts: 3
Member Since: ‎03-08-2014
Message 8 of 10 (135 Views)

Re: 6510 no black

Gave all information as requested in a PM

I was really hopefull, but now.... still waiting for an anwser.

I think something is really wrong with these printers, as i see so many people with problems.

 

HP. Can i still expect an anwser?

Regents Professor
Ciara_B
Posts: 6,263
Member Since: ‎11-27-2009
Message 9 of 10 (111 Views)

Re: 6510 no black

@rayren 

 

So sorry about the delay in getting back to you, I just sent you a private msg. Thanks, Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Regents Professor
Ciara_B
Posts: 6,263
Member Since: ‎11-27-2009
Message 10 of 10 (109 Views)

Re: 6510 no black

@dkilgore11 

 

Sorry to hear there was no follow up. Can I ask are you based in the US?

 

Thanks, Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation