06-15-2014 04:58 PM
Printer has been working prior to today. I just turned on on and on the display a message came up " Missing or Failed Print head" I have powered down waited 1 min. , Unplug, checked paper try, Remove and reinstalled ike cartiges and still get the same message. I cannot get another display to mavigate with.
What can I do to clear this out. I could not find any information on this in the support area. Could you also send me a full manual that I could not find.
Thank you Stewdog
06-16-2014 12:16 PM
Bob Headrick, Microsoft MVP Windows Expert - Consumer, HP Expert
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