Question
Reply
 
Student
belle2louie
Posts: 1
Member Since: ‎07-07-2014
Message 1 of 2 (92 Views)

Black inkchange unrecognized by printer

On a four ink printer, I replaced all four inks but the black one isn't recognized by the printer. I repeated the installation but I got the same issue; My printer  model is HP Photosmart 5514

Regents Professor
Ciara_B
Posts: 6,480
Member Since: ‎11-27-2009
Message 2 of 2 (70 Views)

Re: Black inkchange unrecognized by printer

Is it that the black won't print or is it giving an error message? Is the printer in warranty?

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation