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Student
Posts: 1
Member Since: ‎06-14-2014
Message 1 of 3 (146 Views)

Can't get NEW black ink cartridge to work in 5515 HP all-in-one-printer

Can't get NEW black ink cartridge to work in printer..help

Provost
Posts: 37,758
Member Since: ‎01-29-2009
Message 2 of 3 (137 Views)

Re: Can't get NEW black ink cartridge to work in 5515 HP all-in-one-printer

Hi,

 

Please try the following fix:

 

   http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03425035&tmp_task=solveCategory&cc=us&dlc=en&la...

 

Regards.

BH
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HP Support Agent
Posts: 4,251
Member Since: ‎09-03-2013
Message 3 of 3 (107 Views)

Re: Can't get NEW black ink cartridge to work in 5515 HP all-in-one-printer

Hi caralu,

 

I was just wondering if you were able to try banhien's recommendation? Please let me know the outcome.

 

Thanks,

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