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Check Ink Cartridge Error Message/hp psc 1210 printer (954 Views)
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Student
drivabeemer02
Posts: 1
Registered: ‎05-25-2012
Message 1 of 3 (954 Views)

Check Ink Cartridge Error Message/hp psc 1210 printer

My printer is currently frozen in the Check Ink Cartridge Error Message mode. I have already removed and checked both cartridges but error message and problem persist, can you assist? Desperate for help/solution!

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Student
bburk02
Posts: 1
Registered: ‎05-25-2012
Message 2 of 3 (947 Views)

Re: Check Ink Cartridge Error Message/hp psc 1210 printer

Having same issue today on an Office Jet K60 ? Any suggestions? 

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PhD Student
Ciara_B
Posts: 2,297
Registered: ‎11-27-2009
Message 3 of 3 (897 Views)

Re: Check Ink Cartridge Error Message/hp psc 1210 printer

Hi drivabeemer02

Any luck if you clean the cartridge contacts and the printer carriage contacts?

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=ie&lc=en&docname=bpa00299

 

Then reset the printer as shown here

 

It's also worth checking that you have the latest software & driver downloads

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=ie&dlc=en&lang=en&lc=en&product=90764&

 

Please let me know if this resolves the problem

Thanks, Ciara

 

Although I am an HP employee, I am speaking for myself and not for HP.
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