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05-25-2012 07:27 AM
My printer is currently frozen in the Check Ink Cartridge Error Message mode. I have already removed and checked both cartridges but error message and problem persist, can you assist? Desperate for help/solution!
05-29-2012 02:29 AM
Any luck if you clean the cartridge contacts and the printer carriage contacts?
Then reset the printer as shown here
It's also worth checking that you have the latest software & driver downloads
Please let me know if this resolves the problem