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Student
drivabeemer02
Posts: 1
Member Since: ‎05-25-2012
Message 1 of 5 (3,672 Views)

Check Ink Cartridge Error Message/hp psc 1210 printer

My printer is currently frozen in the Check Ink Cartridge Error Message mode. I have already removed and checked both cartridges but error message and problem persist, can you assist? Desperate for help/solution!

Student
bburk02
Posts: 1
Member Since: ‎05-25-2012
Message 2 of 5 (3,665 Views)

Re: Check Ink Cartridge Error Message/hp psc 1210 printer

Having same issue today on an Office Jet K60 ? Any suggestions? 

Regents Professor
Ciara_B
Posts: 6,213
Member Since: ‎11-27-2009
Message 3 of 5 (3,615 Views)

Re: Check Ink Cartridge Error Message/hp psc 1210 printer

Hi drivabeemer02

Any luck if you clean the cartridge contacts and the printer carriage contacts?

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=ie&lc=en&docname=bpa00299

 

Then reset the printer as shown here

 

It's also worth checking that you have the latest software & driver downloads

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=ie&dlc=en&lang=en&lc=en&product=90764&

 

Please let me know if this resolves the problem

Thanks, Ciara

 

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Student
Alok-G
Posts: 1
Member Since: ‎12-17-2013
Message 4 of 5 (1,714 Views)

Re: Check Ink Cartridge Error Message/hp psc 1210 printer

I am having the same issue.  I cheaned contacts on the cartridges as well as the printer, and then followed the reset procedure.  The check print cartridge is still blinking, even though I have not installed any cartridge after resetting at all.

 

The printer was working fine all along.  The problem started just a few days back.  The cartridges were last changed two weeks back.

 

Please help.

HP Support Agent
Advance23
Posts: 2,723
Member Since: ‎09-03-2013
Message 5 of 5 (1,688 Views)

Re: Check Ink Cartridge Error Message/hp psc 1210 printer

Hi Alok-G,

 

I understand that you are having an issue with the check print cartridge light blinking. Follow the steps in this document for Blinking Lights. There is a section for blinking check ink cartridge light what causes it and how to clear it.

 

I hope this helps, let me know.

 

Thank you,

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~Advance23~
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