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Chronic printhead clog
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01-11-2012 08:29 AM
I have a K5400 with two trays, no duplexer. The magenta head prints with light streaks. Cleaning the head cures the problem but the next day it recurs. I have changed the ink cartridge once and the printhead twice. Ink and printheads are all genuine HP 88s.
Solved! Go to Solution.
Re: Chronic printhead clog
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01-11-2012 08:31 AM
as the printhead and the cartridges have been replaced already. Call HP Technical Support and get the printer replaced.
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)
Re: Chronic printhead clog
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01-11-2012 10:22 AM
samierus, would you be so kind as to give me a telephone number that actually reaches this kind of technical support..
Re: Chronic printhead clog
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01-12-2012 02:38 AM
The number to contact would be 800-474-6836
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)
Re: Chronic printhead clog
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01-23-2012 04:56 AM
Samierus,
I did not appreciate your answer at first. I replaced the paper and nothing changed. I kept the new paper in for about a week and the problem improved and then went away. Thank you.
Re: Chronic printhead clog
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01-23-2012 04:59 AM
I am very happy to realize that the issue has been resolved and everything is working fine.. I am even more happy to see that you came back just to appreciate the solution given... Thats very kind of you. Thank you so much ![]()
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)
