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Student
carleneb
Posts: 1
Member Since: ‎08-28-2011
Message 1 of 3 (294 Views)

Clear Paper jam for sending fax HP Officejet 7410 All-in-One

I have a paper jam in feeding the paper to be faxed into the rollers. I can receive, but not send.

I pulled out part of the wrinkled paper but the rest is not even visible. I followed the instructions

in my user guide and have pulled off the face plates and lifted the pick assembly but cannot see

the rest of the paper. I think it must be lodged way in. I hesitate to unscrew the two screws below

the pick assembly to try to access the rest of the paper. Can anyone help me?

Student
Tivogiobene
Posts: 1
Member Since: ‎01-18-2012
Message 2 of 3 (229 Views)

Re: Clear Paper jam for sending fax HP Officejet 7410 All-in-One

URGENT!!!

 

Please explain in detail how to clear the paper jam for sending fax HP Officejet 7410 All-in-One.  Our business is suffering while the machine is disabled. 

 

Thank you.

Donald J.  Amoruso 

Student
jillwolfe
Posts: 1
Member Since: ‎09-05-2013
Message 3 of 3 (74 Views)

Re: Clear Paper jam for sending fax HP Officejet 7410 All-in-One

I pulled out most of the paper but there is now a small piece waaay up in there and I cannot get it out....even used tweezers to no avail. I have not attempted to take apart anything and ther are no directions in the user manual as to how I could do that....

 

LOVE this printer and need to get it fixed asap!

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