Colored photos and papers with strange coloring (491 Views)
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camueller
Posts: 5
Registered: ‎07-18-2011
Message 1 of 6 (491 Views)

Colored photos and papers with strange coloring

Everything I print has strange colors. All cartridges are full and I have cleaned the printer heads. I have perfomed all the tests in the tool section and they say nothing is wrong. What am I missing?

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Bob_Headrick
Posts: 14,063
Registered: ‎11-17-2008
Message 2 of 6 (482 Views)

Re: Colored photos and papers with strange coloring

Please read this post then provide some details.  What printer model? What operating system?  Are the cartridges original HP or refills?

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

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Top Student
camueller
Posts: 5
Registered: ‎07-18-2011
Message 3 of 6 (476 Views)

Re: Colored photos and papers with strange coloring HP 6150 All in One Printer

 I am running Windows XP and using a 3 year old HP 6150. I have never had any issues up until 3 months ago it started printing with off coloring. Most of the cartridges currently are originally HP as I have replaced most of the Office Max cartridges checking to see if that was the issue. I have run the diagnostic tests and cleaned the heads. What am I missing?

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Bob_Headrick
Posts: 14,063
Registered: ‎11-17-2008
Message 4 of 6 (468 Views)

Re: Colored photos and papers with strange coloring HP 6150 All in One Printer

The troubleshooting steps here may help.

 

Refill ink varies greatly in quality, I would have great reservations using it in a printer with permanant (non-replaceable) printheads like the Photosmart C6150.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

<----   If my answer was helpful please click the "Thumbs Up" to say "Thank You".

        If your problem is solved please click the "Accept as Solution" button ---->

Top Student
camueller
Posts: 5
Registered: ‎07-18-2011
Message 5 of 6 (464 Views)

Re: Colored photos and papers with strange coloring HP 6150 All in One Printer

So Bob are you saying that once I've ruined my printer heads by using refillable ink, I have no way to fix it? Can a repair shop replace them?

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Bob_Headrick
Posts: 14,063
Registered: ‎11-17-2008
Message 6 of 6 (458 Views)

Re: Colored photos and papers with strange coloring HP 6150 All in One Printer


camueller wrote:

So Bob are you saying that once I've ruined my printer heads by using refillable ink, I have no way to fix it? Can a repair shop replace them?


The printheads in this model are permanent and not replaceable. 

 

Have you tried runnning  three cleaning cycles as described in Step 5 here?

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

<----   If my answer was helpful please click the "Thumbs Up" to say "Thank You".

        If your problem is solved please click the "Accept as Solution" button ---->

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