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07-03-2011 08:42 AM
I'm setting up my D110a all-in-one printer for the first time and I took out one of the ink cartridges after not being sure if it was installed properly. When I closed the access door, I got a screen that said "Previously used Genuine HP ink cartridge(s) installed. Press OK to proceed."
When I click OK, it beeps but the message won't disappear and I can't go any further.
07-15-2011 01:48 AM
- Turn off the product, and then unplug the power cord. Plug the power cord back in, and then press the On button to turn on the product