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CooperCheese
Posts: 1
Member Since: ‎06-15-2011
Message 1 of 2 (492 Views)

Deskjet 3740

The printer configuration dialogue box is grey out and won't let me choose the configuration that my printer has.  Consequently, only colors from the tri color printer are printer and the black cartridge is totally ignored.

Regents Professor
Ciara_B
Posts: 6,385
Member Since: ‎11-27-2009
Message 2 of 2 (486 Views)

Re: Deskjet 3740

Hi CooperCheese

Are you saying you can't edit the print settings?

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00369430&tmp_task=solveCategory&lc=en&dlc=en&cc...

 

Thanks, Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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