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Deskjet 920c Showing Low Ink (97 Views)
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swgrinder Honor Student
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swgrinder
Posts: 4
Registered: ‎01-26-2012
Message 1 of 3 (97 Views)
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Deskjet 920c Showing Low Ink

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‎01-26-2012 06:09 AM - edited ‎01-26-2012 06:12 AM

Hello,

 

I have a Deskjet 920c and it is showing low ink when the cartridge is fairly new.  I am runnign Windows XP on my computer.  I took it back to the store and they tell me the cartridge is still 80% full.  Why is this printer doing this and what can I do to resolve the problem?  Is there a reset button or electronic malfunction?

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MrMatthew
Posts: 936
Registered: ‎11-19-2010
Message 2 of 3 (78 Views)
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Re: Deskjet 920c Showing Low Ink

‎01-26-2012 05:20 PM

Moved: http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/how-can-i-get-the-picture-of-the-cartridge-on-my-computer/m-p/1227131#U1227131

Moved to new thread.

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pcwizard
Posts: 10,201
Registered: ‎12-31-2009
Message 3 of 3 (59 Views)
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Re: Deskjet 920c Showing Low Ink

‎01-30-2012 05:56 AM

Hi swgrinder, 

 

Is this a New HP OEM cartridge or a remanufactured cartridge?

 

What happens when you install another new cartridge into the printer?

I am an HP employee.

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