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Re: Deskjet 920c Showing Low Ink (79 Views)
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Honor Student
swgrinder
Posts: 4
Registered: ‎01-26-2012
Message 1 of 3 (98 Views)

Deskjet 920c Showing Low Ink

[ Edited ]

Hello,

 

I have a Deskjet 920c and it is showing low ink when the cartridge is fairly new.  I am runnign Windows XP on my computer.  I took it back to the store and they tell me the cartridge is still 80% full.  Why is this printer doing this and what can I do to resolve the problem?  Is there a reset button or electronic malfunction?

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Moderator
MrMatthew
Posts: 938
Registered: ‎11-19-2010
Message 2 of 3 (79 Views)
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HP
pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 3 of 3 (60 Views)

Re: Deskjet 920c Showing Low Ink

Hi swgrinder, 

 

Is this a New HP OEM cartridge or a remanufactured cartridge?

 

What happens when you install another new cartridge into the printer?

I am an HP employee.

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