Question
Reply
 
Student
Feldblume
Posts: 1
Member Since: ‎10-06-2011
Message 1 of 2 (485 Views)

Do I need a new printhead?

Hi, I have an HP Office Jet 7000 Wide Format printer and really love it.   I purchased it 8-31-09.  However, recently when printing, the bottom last inch of the page comes out smeared.  It looks like the print gets stuck in the machine.  Do I need a new printhead or is there another problem?

 

Thank you for any help you can give.

Provost
old_geekster
Posts: 9,933
Member Since: ‎11-21-2008
Message 2 of 2 (480 Views)

Re: Do I need a new printhead?

Feldblume, welcome to the forum.

 

Here is a guide to help you diagnose the problem.  It could be that you simply have to clean the printer.  Follow the guide to see if it helps.

 

Please click "Accept as Solution" if your problem is solved.

___________________________
-----------------------------------
HP TouchPad
- 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 9

HP Split 13 x2
- 1.6 Ghz; 4 GB memory; SSD 128 GB; Win 8.0

HP Phoenix ENVY 810-135qe
- i7-4770K (liquid cooled); 8 GB memory; GT 640 (4 GB), SSD (Samsung EVO 840-500 GB); 600W PSU; Win 7 Ultimate

HP Photosmart 7520 AIO


++++++++++++++++++
**Click the Thumbs Up on the left to say 'Thanks'**

Intelligence is God given; Wisdom is the sum of our mistakes!

___________________________
I am not an HP employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation