10-06-2011 01:47 PM
Hi, I have an HP Office Jet 7000 Wide Format printer and really love it. I purchased it 8-31-09. However, recently when printing, the bottom last inch of the page comes out smeared. It looks like the print gets stuck in the machine. Do I need a new printhead or is there another problem?
Thank you for any help you can give.
10-06-2011 02:27 PM
Feldblume, welcome to the forum.
Here is a guide to help you diagnose the problem. It could be that you simply have to clean the printer. Follow the guide to see if it helps.
Please click "Accept as Solution" if your problem is solved.
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 9
HP Phoenix ENVY 810-135qe - i7-4770K (liquid cooled); 8 GB memory; GT 640 (4 GB), SSD (Samsung EVO 840-500 GB); 600W PSU; Win 7 Pro
HP Photosmart 7520 AIO
|**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**|
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.