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01-24-2012 01:24 PM
I have a HP Deskjet 990cxi pro series that after loading the cartridges prints my black and white documents in a faded blue ink. i have gone into settings and selected black only and it still prints this faded ink. Is this a cartridge error or a printer error.
01-27-2012 02:57 PM
Cameron, check out this document: Missing Color, Wrong Color, or Streaks in the Printout
See if that helps resolve your issue. If not post back with your findings or it anything changed.