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04-22-2012 11:20 AM
As soon as I turn on my printer, I get an error message on the printer screen that says "Check Printer Documentation". Anyone have any advice?
I've tried un-installing the Hardware drivers and re-installing. I've tried the on-line diagnostic tools, and it says everything checks out fine. I've changed out the printer cartridges and still the message comes up as soon as I turn on the printer. Pushing buttons on the printer does nothing.