08-23-2011 07:05 AM
Here is a link to a troubleshooting support page for these errors.
Hope that this is useful.
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(I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.
10-18-2011 06:59 PM
I just had the same error 'Oxc19a0022 Ink system failure' come up on a Photosmart C6375 all-in-one.
When I swapped the printhead to another machine the error come up on it instead.
So the first thing I would replace for this error is the printhead
Try these Part numbers
10-19-2011 08:28 AM
Hi folks, you can purchase printheads at the HP part store
04-05-2013 06:43 PM
Thanks for the cheerful sounding help, but at over $90 including tax and shipping for a printhead assembly with no certainty it will work; that's dumber than buying a new HP printer. Transplant denied.
My last HP printer lasted 10 years except for the scanner function; this one less than 2. I'll keep my mouth shut about HP's good quality.
I'm an electronic technician and capable of fixing things but there's just no point here. Come to think of it when I wanted to fix or have the scanner assembly fixed on the previous one, which broke early but didn't bother me much because it still printed, the part cost more than a whole new unit. The part is greater than the whole.
I should have learned then not to waste my time on HP parts, support, service, forums.
So, was there a point to just using genuine HP ink?
- Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-One Printer Series
- What Is HP Instant Ink?
- HP Printers - Which Cartridges Work with My HP Printer?
- Replacing the Printhead for HP Officejet 6500 and 6500A All-in-One Printer Series
- Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies