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anon--
Posts: 12
Member Since: ‎01-31-2011
Message 1 of 4 (1,643 Views)

Error message 'ink system failure' how to fix?

[ Edited ]
My C6180 all in one printer displays 'ink system failure' error 0xc19ac39c and fails to print.

 

There is an expired (almost full) cartridge in the printer.

 

This error is repeating prior to a second print job - first one OK then the next one shows error.

 

Turned off printer and printed second job, next job - error.

 

How do I fix this situation?

Regents Professor
Ciara_B
Posts: 6,263
Member Since: ‎11-27-2009
Message 2 of 4 (1,616 Views)

Re: Error message 'ink system failure' how to fix?

Hi

Try the steps in the link below

 

http://h30434.www3.hp.com/t5/Ink-Cartridge-and-Printhead/Do-you-have-an-INK-SYSTEM-FAILURE-0xc-error...

 

 

Kind Regards

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Tutor
anon--
Posts: 12
Member Since: ‎01-31-2011
Message 3 of 4 (1,593 Views)

Re: Error message 'ink system failure' how to fix?

I tried resetting the printer and the error still appears.

 

The example print heads are not the C6180 print heads so could not do any of the rest.

 

More ideas?

Regents Professor
Ciara_B
Posts: 6,263
Member Since: ‎11-27-2009
Message 4 of 4 (1,543 Views)

Re: Error message 'ink system failure' how to fix?

Hi

You could try cleaning the cartridges, it's a long shot but it might work

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00720996&tmp_task=solveCategory&cc=us&dlc=en&ju...

 

 

Please let me know how you get on

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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