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Faulty Cartridge -Place of Purchase No Longer in Business - HP will not Warranty (113 Views)
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KKLEGMN Student
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KKLEGMN
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Registered: ‎06-30-2011
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Faulty Cartridge -Place of Purchase No Longer in Business - HP will not Warranty

‎06-30-2011 11:09 AM

Just thought I'd let the fantastic world of HP know that I've wasted 2-3 hours of my time trying to get HP Customer Service to replace a faulty 15x cartridge.  I've been given the run around, been transferred to probably 6-7 people and I've been hung up on twice. 

 

If I had a choice to switch to another brand (work doesn't permit me to) I would return every HP product we own!  I just can't believe it.  Customer Service, is supposed to be customer service...not a impenetrable fortress. 

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