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Finding and installing cartridges after moving to a new country (9119 Views)
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Ciara_B
Posts: 2,295
Registered: ‎11-27-2009
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Finding and installing cartridges after moving to a new country

‎06-29-2011 05:54 AM

HP customizes some products and cartridges to meet specific local customer needs. During your initial printer setup, the printer automatically set itself to accept cartridges specific to a country or region. If you take your product from that country to another country, you might not find cartridges with the same number on the label as your original cartridges. These cartridges will not work in your product even though they appear to be compatible with it. If you purchase cartridges that you believe are compatible with your product, and then try to install them, you might see one of the following error messages:
 
  • 'Incompatible Cartridges'
  • 'Cartridge Not Intended for this Printer'
  • 'Incorrect Cartridges'

 

For further details, refer to this link

 

Although I am an HP employee, I am speaking for myself and not for HP.
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