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Student
Posts: 1
Member Since: ‎06-14-2014
Message 1 of 2 (131 Views)

HP 2840 does not recognize official HP yellow toner cartridge

[ Edited ]

I own an HP2840 LaserJet Color Printer:  Product Code Q3950A.  Serial: [edited]

 

I have bought two separate original yellow toner cartridges but the printer does recognise any of them.

 

I have read some web posts/videos showing a how to adjust the alignment of the cartridge carrousel.

 

It did not work.  What else can I do ?

 

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HP Support Agent
Posts: 10,897
Member Since: ‎09-02-2013
Message 2 of 2 (108 Views)

Re: HP 2840 does not recognize official HP yellow toner cartridge

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.

I hope this helps! :smileyhappy:

 


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