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Student
ianghirst
Posts: 1
Member Since: ‎03-25-2012
Message 1 of 39 (5,446 Views)

my hp 3070 deskjet printer will not print with the black ink even after just fitting a new ink cartridge with chip  .  i have checked all the diagnostics and all OK.  Any ideas

Regents Professor
Ciara_B
Posts: 6,269
Member Since: ‎11-27-2009
Message 2 of 39 (5,425 Views)

Re: HP 3070A (Missing Black)

Hi

Have you checked the cartridge is vented properly? Have you tried cleaning the printhead?

 

More detail in the link below

 

Troubleshooting print quality issues

 

Please let me know how you get on

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Student
zambobit
Posts: 1
Member Since: ‎04-17-2012
Message 3 of 39 (5,405 Views)

Re: HP 3070A (Missing Black)

I'm having the same issue: I followed all the steps, even changed a couple of cartridges but it still doesn't work.

 

Anything else?

Regents Professor
Ciara_B
Posts: 6,269
Member Since: ‎11-27-2009
Message 4 of 39 (5,356 Views)

Re: HP 3070A (Missing Black)


Hi zambobit, so you've tried all the usual troubleshooting, including cleaning the printhead? I would suggest contacting HP phone support as you may require a replacement.
http://welcome.hp.com/country/us/en/wwcontact_us.html
 

 

 

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Honor Student
dcwuk
Posts: 3
Member Since: ‎05-25-2012
Message 5 of 39 (5,333 Views)

Re: HP 3070A (Missing Black)

Mines the same it has only just used the cartridges that came with it and this is the first new cartridge install.

It shows the cartridge is there ,the ink levels and no amount of test,alignment ,clean heads and so on has solved the problem. its very annoying and its either going back to PC World in the morning or in the skip depending on what mood I am in. Either way its going to be replaced with an Epson

Regents Professor
Ciara_B
Posts: 6,269
Member Since: ‎11-27-2009
Message 6 of 39 (5,319 Views)

Re: HP 3070A (Missing Black)

Hi dcwuk, have you checked the cartridge is vented properly?

Thanks

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Honor Student
dcwuk
Posts: 3
Member Since: ‎05-25-2012
Message 7 of 39 (5,308 Views)

Re: HP 3070A (Missing Black)

Clara, Thank you for your reply,after a frustrating evening I had resolved to return the printer to PC world as it is only 6 months old. Next morning I located the original box,found the receipt and was about to pack the printer when , I thought I would just check and low and behold it printed in black perfectly. Was it fear of being taken back to PC world that prompted it I behave itself or did he cartridge vent itself overnight? So for me the problem is solved at least until the next cartridge change. Regards Steve
Regents Professor
Ciara_B
Posts: 6,269
Member Since: ‎11-27-2009
Message 8 of 39 (5,302 Views)

Re: HP 3070A (Missing Black)

Cheers Steve. Not sure what happened there but glad to hear it's back working anyway.

 

Thanks, Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Honor Student
ogjackie
Posts: 2
Member Since: ‎11-04-2012
Message 9 of 39 (4,675 Views)

Re: HP 3070A (Missing Black)

how do u vent it then as i am having same problem! wanting to throw it through window!!!

Honor Student
dcwuk
Posts: 3
Member Since: ‎05-25-2012
Message 10 of 39 (4,674 Views)

Re: HP 3070A (Missing Black)

To be honest I did not do anything just left it over night and in the morning all was fine.

Have replaced cartridges since and the problem has not re-occured

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