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scvalleygirl
Posts: 1
Member Since: ‎08-06-2014
Message 1 of 2 (64 Views)

HP 5510 Photosmart Printer - will not print in color

Just installed brand new HP color ink for Cyan, Magenta, and Yellow cartridges in my HP 5510 Photosmart Printer.

Printer will only print in black .

After doing Print Quality Report, it still only prints in black.  Also, tried cleaning print head.  Still no color!!

Window 7 Operating System.  No error messages.

HELP!!

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Carrie_T
Posts: 41
Member Since: ‎08-09-2012
Message 2 of 2 (42 Views)

Re: HP 5510 Photosmart Printer - will not print in color

Hi @scvalleygirl can you try solution 2 at the link below as the supplies may not be vented correctly, 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03425035&tmp_track_link=ot_faqs/top_issues/...

 

thanks

Carrie 

Although I am a HP employee, I am speaking for myself and not for HP.
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