HP Support Forums
Join in the conversation.
07-17-2011 09:38 AM
I recently changed black cartridge on my 600 wireless to the 920 XL (versus the smaller). It is a genuine HP product. On the test page it prints all colors except black and when I print a page with text there is a faint gray text not black.
I change out cartridges with another new 920 XL genuine HP cartridge not text. Diagnostics says there is no problems with the printer.
07-18-2011 06:27 AM
Have you checked the cartridge is vented properly?
Figure 11: Correctly vented cartridge
Figure 12: Vent clogged with adhesive
10-17-2011 07:39 AM
Hi sabre333, just wondering if this issue is now resolved?