Question
HP 6500 Office jet E709a - Black printer cartridge HP 920 not working
Replies (469)
Reply
 
Student
BudrHPE710
Posts: 1
Member Since: ‎08-31-2014
Message 461 of 470 (783 Views)

Re: black ink not working

Thank You for this  IT WORKED!!!  Saved lots of Money!

Honor Student
climbs4fun
Posts: 3
Member Since: ‎09-03-2014
Message 462 of 470 (741 Views)

Re: black ink not working

Bob -

I have a 3210 all in one. Is there a solution for that? I've tried all the simple recommended ones.

Thanks

Student
Sixmile
Posts: 1
Member Since: ‎09-06-2014
Message 463 of 470 (715 Views)

Re: blank ink not working

After troubleshooting my hp c398a for several days I found this post about soaking the print heads in hot water for 10 minutes. Finally a solution that worked! I had tried running under hot water with no success, it was the soaking that worked. Thank you so much
Honor Student
Bob-NRRPT
Posts: 4
Member Since: ‎08-28-2014
Message 464 of 470 (708 Views)

Re: blank ink not working

I recommend doing some preventive maintenance annually by pulling the print head and pouring alcohol down the inlets of the print head and then soaking in very hot water.

 

Bob-NRRPT

Honor Student
BleedingMe
Posts: 2
Member Since: ‎09-08-2014
Message 465 of 470 (679 Views)

Re: blank ink not working

 Hi there

 

I also have some problems with my 6500A Plus : it only prints black and no colors!

 

I testet everything...I changed the inks, i put the print head i wather and also did a full reset at the Menu (3x Back-Button and then in the Menu).

 

Can someone help me?

Honor Student
Bob-NRRPT
Posts: 4
Member Since: ‎08-28-2014
Message 466 of 470 (675 Views)

Re: blank ink not working

Soak the print head in isoprophyl alcohol up slightly higher than the inlet for ten minutes. Resoak in hot water. Dry everything off by shaking and wiping and insert back in printer. Turn the printer off and unplug and replug it after 15 seconds. Turn everything back on and it will do a total reset and everything will work.

 

Bob-NRRPT

 

 

Provost
Bob_Headrick
Posts: 16,137
Member Since: ‎11-17-2008
Message 467 of 470 (668 Views)

Re: black ink not working


climbs4fun wrote:

Bob -

I have a 3210 all in one. Is there a solution for that? I've tried all the simple recommended ones.

Thanks

 

The Photosmart 3210 has permanent printheads.  If you have already done the steps in this document there is not much else to try.  With nothing to lose I might be tempted to try the following:  Print a test page.  With the printer taking a swath disconnect the power cord (and the USB cable if using USB).  You could carefully try cleaning the printhead from underneath with a damp q-tip.  It may also help to remove the black cartridge with the power off after cleaning the cartridge.  Plug the printer back in and turn on the printer.   Do not put the black cartridge back in until prompted to by the printer. 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Honor Student
Bob-NRRPT
Posts: 4
Member Since: ‎08-28-2014
Message 468 of 470 (664 Views)

Re: black ink not working

I have an HP Photosmart C309g-m so this probably doesn't apply to me since I fixed my printer according to my recent posts. All my printer functions now work. Also, suggest buying remanufactured ink from Amazon. You can get the whole package for about 12 bucks instead of 80 bucks. I really don't do a lot of printing but use my HP for it's scanning capabilities and putting files in a pdf format.

 

Bob-NRRPT

Honor Student
climbs4fun
Posts: 3
Member Since: ‎09-03-2014
Message 469 of 470 (656 Views)

Re: black ink not working

Bob -

I tried your suggestions. Alas no luck. But thank you for trying.

At least I can still scan. Print later.

Thanks,

Gale

Honor Student
BleedingMe
Posts: 2
Member Since: ‎09-08-2014
Message 470 of 470 (627 Views)

Re: blank ink not working

Hm it didn't work :smileysad:

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation