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HP 6500A print cartridges are jammed and will not move (60 Views)
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Student
Glen797
Posts: 1
Registered: ‎04-30-2012
Message 1 of 1 (60 Views)

HP 6500A print cartridges are jammed and will not move

I just tried to print a document and I get an error message stating that I need to clear a paper jam. However, there is no paper jammed anywhere. I did notice that the cartridges do not cycle and when the printer tries to do so it offers the paper jam error.

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