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Student
JudyHNM
Posts: 1
Member Since: ‎03-17-2013
Message 1 of 2 (143 Views)

I have an Officejet Pro 8500 Wireless -A909g printer and am running Windows 7. When I try to print either multiple copies of a color document or a lengthy color document, the colors begins to fade and change as I print the 3rd or 4th pages and continues to degrade. This happens regardless of the paper type (regular paper or card stock). I have plenty of ink, etc. and don't know where to start on resolving this problem. I would appreciate help on resolving this issue

Judy

Regents Professor
Ciara_B
Posts: 6,263
Member Since: ‎11-27-2009
Message 2 of 2 (109 Views)

Re: HP 8500 (faded print quality)

Hi Judy

Any luck if you clean the printhead and calibrate the linefeed? More details in the link below.....

 

Troubleshooting print quality issues

 

Hope this helps

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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