11-16-2013 06:18 PM
I bought new color ink 564XL for HP B209a photosmart printer and the cyan and yellow are not working. My pictures are pink. I already did a diagnostic report and aligned it. Can you help me?
11-17-2013 01:27 AM
Have you tried cleaning the printhead manually or using the automatic tool? I would look at this document here. It addresses print quality issues involving color output for your model of printer and will give you steps to take in an attempt to fix your issue.
- Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-One Printer Series
- What Is HP Instant Ink?
- HP Printers - Which Cartridges Work with My HP Printer?
- Replacing the Printhead for HP Officejet 6500 and 6500A All-in-One Printer Series
- Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies