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HP COLOR LASERJET CM1312NFI MFP PRINTS 10-16 HORIZONTAL BLACK LINES EVEN AFTER REPLACING BLACK CARTR (283 Views)
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eddyflicks Student
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eddyflicks
Posts: 1
Registered: ‎05-28-2012
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HP COLOR LASERJET CM1312NFI MFP PRINTS 10-16 HORIZONTAL BLACK LINES EVEN AFTER REPLACING BLACK CARTR

‎05-28-2012 08:28 PM

Black cartridge was almost empty and started to print horizontal lines.  Replaced black toner 2 x and tried various resets and cleanings, initializing etc as per HP Chat line but black lines persist.   No service centre in my area (Wasaga Beach - 1 3/4 hr north of Toronto, Ontario, Canada).  Color cartridges all at least half full.  Had similar symptoms when yellow got low, but problem fixed as soon as replaced yellow.  Any  ideas?

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Associate Professor Associate Professor
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Daniel_L
Posts: 1,792
Registered: ‎11-28-2011
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Re: HP COLOR LASERJET CM1312NFI MFP PRINTS 10-16 HORIZONTAL BLACK LINES EVEN AFTER REPLACING BLACK C

‎05-29-2012 06:18 AM

The product you have seems to be a commercial printer. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!

You may find the Commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413

Hope this helps!

Help the community by marking this post as a solution if it solved your issue!.

If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal. :smileyhappy:

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