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Student
Phoenix_81
Posts: 1
Member Since: ‎01-19-2014
Message 1 of 2 (452 Views)

HP Deskjet 1050 J410 not printing in black and white

I'm trying to print a word document and the characters are printing in a grey color. I downloaded HP Print and Scan Doctor and printed a test page. According to the screen, the first bar shoud be a dark black and it's not. I need help!!!  

 

 

 

print.docx

HP Support Agent
Gemini02
Posts: 5,181
Member Since: ‎09-03-2013
Message 2 of 2 (413 Views)

Re: HP Deskjet 1050 J410 not printing in black and white

Hi Phoenix_81,

 

Welcome to the HP Forums, I hope you enjoy your experience!

 

I understand the text is printing in grey.
I will be happy to help you.

 

I have provided a document for Troubleshooting Print Quality Issues. It will provide steps for determining the cause of the black not printing correctly and how to resolve the issue.

 

I believe that this will provide a resolution to your issue. Thank you.
 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!



Gemini02
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