HP Deskjet 3520 blocked nozzles? (955 Views)
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Student
NSnake
Posts: 1
Member Since: ‎09-09-2013
Message 1 of 4 (955 Views)

HP Deskjet 3520 blocked nozzles?

Hi everyone,

Have had my HP Deskjet 3520 since Dec 2012 but of late the yellow and black printheads have given up on me.
Blue and Cyan are fine. I did the printer status report and nozzle check, cleaned the printheads but no dice.

 

The yellow cartridge is low but there's been no warning to change it and there's enough of the other 3. 
My OS is Windows 8 :-/

Would greatly appreciate your help, thanks

Teacher
Michael_G
Posts: 123
Member Since: ‎12-15-2010
Message 2 of 4 (927 Views)

Re: HP Deskjet 3520 blocked nozzles?

Check if the catridges are properly vented :  Solution 6  >  Step 3  of this link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03246664&cc=us&dlc=en&lc=en&product=5162506&tmp...

 

Try step 4 and 5 again.

 

I work for HP but my posts and replies are my own.

Have a good day. 

Master's Graduate
Prv_1N
Posts: 280
Member Since: ‎11-20-2009
Message 3 of 4 (925 Views)

Re: HP Deskjet 3520 blocked nozzles?

I am sorry to hear that the black is not printing. Do the following:

 

1) If the yellow cartridge is low on ink, please install a new yellow cartridge.

2) Ensure the vent on the cartridge is not clogged. See 'Step three: Make sure that the cartridges are properly vented' in the following document:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03246664

 

Finally, clean the printhead one more time. If the nozzles are badly clogged, then you may need multiple printhead cleanings to recover the printhead.

 

If these steps do not resolve the issue, then the printer might need service. If the printer is under warranty, please contact HP support for assistance.

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Regents Professor
Ciara_B
Posts: 6,109
Member Since: ‎11-27-2009
Message 4 of 4 (851 Views)

Re: HP Deskjet 3520 blocked nozzles?

Hi NSnake, just wondering if this is resolved? Is the printer in warranty?

 

 

Black not printing

http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Black-not-printing/m-p/2926025

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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