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HP Envy D410b Ink Cartridges (264 Views)
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Jacobite Student
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Jacobite
Posts: 1
Registered: ‎06-28-2011
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HP Envy D410b Ink Cartridges

‎06-28-2011 01:47 PM

I recently bought a HP Envy D410b printer in the USA and have now moved to the UK with my business.  I purchased some HP 300 ink cartridges, which look exactly the same and work in D410a printers, but apparently do not work in the D410b model! I've tried to order the HP60 cartridges from HP online but they don't mail outside the US!  Is there a simple fix for this problem or do I now have a very expensive paper weight?

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PhD Student PhD Student
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Ciara_B
Posts: 2,295
Registered: ‎11-27-2009
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Re: HP Envy D410b Ink Cartridges

‎06-29-2011 06:15 AM

Hi Jacobite, you'll need to contact HP phone support and request a regionalization reset.

 

See link below for details

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&docname=c02558798

 

 

Please let me know how you get on

Kind Regards

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
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