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HP Laptop Computer, computer is unable to establish two way communication with the device (printer) (524 Views)
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Honor Student
itsamess
Posts: 3
Registered: ‎01-21-2012
Message 1 of 3 (524 Views)
Accepted Solution

HP Laptop Computer, computer is unable to establish two way communication with the device (printer)

HP Laptop Computer, Windows 7-64bits, no changes made to the system before issue occured.

Printer: HP Photosmart Plus all-in-one B210a series.

 

When I click onto my Ink Levels for my printer in my computer it goes to 63% and stops. Then it says; The computer is unable to establish two way communication with the device. All systems are up and running and there is no reason I should be having a problem.

I can print, Fax and Scan, I don't get blank paper from printer, printer is not jammed, nothing in Queue to stop it from printing. It just won't show my Ink Levels from my computer.

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Intern
priyaS
Posts: 96
Registered: ‎02-21-2012
Message 2 of 3 (511 Views)

Re: HP Laptop Computer, computer is unable to establish two way communication with the device (print

Just try uninstalling the printer drivers from control panel and reinstall again.

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Honor Student
itsamess
Posts: 3
Registered: ‎01-21-2012
Message 3 of 3 (506 Views)

Re: HP Laptop Computer, computer is unable to establish two way communication with the device (print

Thanks, that worked for me!
from: itsamess
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