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AmericanEngl
Posts: 1
Member Since: ‎05-12-2014
Message 1 of 2 (84 Views)

HP Office Jet 8600 Not Reading Black Cartridge

After having read previous posts and having tried the solutions, none of them work.  I have replaced all cartiridges with new HP cartridges. I got a few printouts after replacing the new black cartridge that had been refilled by Costco with a new HP cartridge. But the colors were still off in the blues so I replaced all the cartridges. Now it won't print and I am getting the message, "One or more cartridges are missing or damaged."

 

I have spent my entire day running back and forth to plug, unplug the printer, take out the cartridges, replace the cartrides.

 

Please help someone...

HP Support Agent
silvyg
Posts: 592
Member Since: ‎11-01-2009
Message 2 of 2 (52 Views)

Re: HP Office Jet 8600 Not Reading Black Cartridge

Hi,

 

 

Please follow this document for the same issue

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04113542&tmp_task=solveCategory&cc=us&dlc=en&la...

 

Hope this hepls

Although I am an HP employee, I am speaking for myself and not for HP.

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