HP Officejest 4620. Black ink not printing (81 Views)
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betty25
Posts: 1
Registered: ‎12-10-2013
Message 1 of 2 (81 Views)

HP Officejest 4620. Black ink not printing

HP Officejet 4620. Black ink not printing even though I installed new cartridge. Color cartridges have no ink but I only need the black ink. Do the color cartridges have to be full?

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Bob_Headrick
Posts: 14,063
Registered: ‎11-17-2008
Message 2 of 2 (57 Views)

Re: HP Officejest 4620. Black ink not printing

The troubleshooting steps in this document may help resolve the issue of black not printing with your Officejet 4620.  Be sure to check the vents as shown in Solution Three.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

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